The first thing your customers see when they find you online is your web page. If it doesn’t look professional or represent your brand, they’ll switch off immediately. To ensure you make a good first impression (after all, web design influences a whopping 94% of first impressions), hire a digital marketing agency in London with design expertise.
But once you’ve made the decision to hire the best expert in web design London has to offer, how do you find the right one? We’ve got you covered, in our ultimate guide to choosing a digital marketing agency in London. Let’s get into it.
1. Look for An End-to-End Process
Some web design businesses help with one aspect of your project, but will leave you to look after the rest, which is tricky (to say the least) when you don’t have the right expertise. The best web design London agencies will take you right from the initial consultation to marketing and optimisation once the basic design of the site is complete.
2. Consider Responsiveness
While almost any web design agency can make your site look great on a website, optimising it for phones and tablets is a different matter. Mobile devices account for over 50% of overall internet traffic, so making sure your web design London agency can create a design that’s responsive on different devices is paramount.
When searching for the right digital marketing agency in London, look for a mention of mobile responsiveness on the company’s site or discuss the requirement on a call.
3. Seek Excellent Customer Support
Undertaking the building of a new website is a big project, and one that can take time. If you’re working with a digital marketing agency in London you’ll want access to round-the-clock support, with staff members on hand to give advice.
Seek an agency known for excellent customer support and a tailored approach. Each website requires a unique design and your web design London company of choice should recognise that.
4. Check Reviews
The easiest way to check whether or not a digital marketing agency in London is trustworthy is to check reviews. You can do this in various ways – search Google business listings, look on Facebook, or search other reputed third party rating sites like Trustpilot and Goodfirms.
While the odd negative review here or there can point to a misunderstanding, consistent low scores and negative comments are a red flag.
5. Ask to See a Portfolio
As well as seeking out reviews and testimonials, a portfolio is a great way to get to know the type of work a web design agency does. Most agencies will have a portfolio already on their site, but if you can’t find one, email and ask to see examples.
Not only does a portfolio prove that the agency has done legitimate work previously, but it also gives you an insight into the agency’s skill and versatility. You can see if an agency has created designs that you like the look of and get an idea of the types of websites they create.
6. Establish a Budget
Before getting started with a web design agency, you’ll need to establish your budget. That way, on discovery calls, you’ll be able to discuss how much you’re able to pay and see if your web design agency London of choice can work within it.
A good agency will give you an honest appraisal of the amount of work you can afford with the budget you’ve got. They might also give suggestions on how the work could be adjusted to come within your budget.
7. Ask the Right Questions
When choosing an agency, you first need to establish what you need to know from a prospective web design business. Some common questions to ask include:
- How long do you anticipate this project will take?
- Which projects have you worked on that would be similar to this one?
- Do you make sure websites are optimised for other devices, such as phones and tablets?
- Can I see examples of your previous work?
- Can you help optimise my site and support me with marketing once the design is complete?
- How will you take my feedback into account during the design process?
A good design agency in London should be able to give you answers you’re happy with.
Here at So Creative, we pride ourselves on being the best digital marketing agency in London for web design. From ensuring your design is eye-catching to making it responsive across all different devices, we’ll create a site that communicates your company’s mission and entices visitors.
We’ll work with you from the start to the end of your project, creating your dream site and optimising it for conversations. Contact us to discuss your project and impress your audience from the very first click.